Help Center
1. Can I return or exchange the products in Intelligent manufacturing orders?
Intelligent manufacturing orders can be returned or exchanged for one of the below reasons.
- Product quality doesn't meet manufacture standard of Style Plus Design.
- Product shape or size doesn't tally with the requirement submitted.
- If return or exchange is needed for one of the above reasons, please submit the request within 7 days upon receiving the product.
- Return Policy: We'll refund within 24 hours after receiving the returned products; the logistics cost caused will be covered by Style Plus Design.
- Exchange Policy: We'll arrange the production and delivery within 7-15 working days after receiving the returned products; the logistics cost will be covered by Style Plus Design.
2. Does Return and Exchange Policy apply to the Products order?
Style Plus Design's 7 Day No-reason Return and Exchange Policy applies to the Products order.
- If return or exchange is required, please submit the request within 7 days upon receiving the products.
- Return Policy: We'll refund within 24 hours after receiving the returned products; the logistics cost will be covered by Style Plus Design. For product return due to other regions, Style Plus Design will not cover the logistics cost.
- Exchange Policy: We'll arrange delivery within 3 working days after receiving the returned products; the logistics cost will be covered by Style Plus Design for quality-issue exchange. For exchange due to other reasons, Style Plus Design will not cover delivery fee.